Contacts for Providers
Are you a Health Provider searching for health fund contact details to register with a health fund as a Medical or Allied Health Provider?
Below is a list of health fund contact details that may assist you with your specific needs.
| PHA Member Funds | Contacts | Provider Type | Email/Phone |
|---|---|---|---|
| ahm Health Insurance | Provider Liaison Team | All Provider Operations | info@ahm.com.au 134 246 |
| Australian Unity Health Limited | Hospital | 13 29 39 | |
| Kat Tunnock | Ancillary | KTunnock@australianunity.com.au (03) 8682 4053 |
|
| BUPA HI Pty Ltd | Healthcare Management | Hospital, Medical and Ancillary | sprovops@bupa.com.au 1800 060 239 |
| Defence Health Limited | Provider Relations Team | Provider relations | providerrelations@defencehealth.com.au 1800 335 425 |
| GMHBA Limited | Provider Support Team | Hospital, Medical and Ancillary | providers@gmhba.com.au 1300 301 437 |
| HBF Health Limited | Provider Support Team | Medical & Hospital | Medicalgap@hbf.com.au 08 9265 6378 |
| Ancillary | provreg@hbf.com.au 08 9265 6125 |
||
HCF (Hospitals Contribution Fund of Australia Ltd, The) |
*(see notes below) | Hospital and Medical | Online self-service at: Provider Portal |
| Provider Relations | Ancillary | provider_relations@hcf.com.au 02 9290 0545 |
|
| Health Partners Limited | Hospital Claims | Hospital | hospitalclaims@healthpartners.com.au 1300 113 113 |
| Access Gap Team | Medical | medicalclaimsmailbox@healthpartners.com.au 1300 113 113 |
|
| Provider Administrator | Ancillary | ask@healthpartners.com.au 1300 113 113 |
|
HIF (Health Insurance Fund of Australia Limited) |
Hospital, Medical and Ancillary | hello@hif.com.au 1300 13 40 60 |
|
| Latrobe Health Services Limited | Tanya Cardillo | Hospital | hcenquiry@lhs.com.au 03 5128 9200 |
| Debbie Cook | Medical | sbenquiry@lhs.com.au 03 5128 9200 |
|
| Provider Administration | Ancillary | info@lhs.com.au 03 5172 1400 |
|
| Medibank Private Limited | Customer Action Team | Hospital | 132 230 |
| Medical | 1300 130 460 | ||
| Ancillary | Members Choice 1300 720 165 |
||
| Non Members Choice 1300 654 887 |
|||
| NIB Health Funds Ltd | Hospital (Accounts, Claims, Eligibility) |
1300 853 530 | |
| Hospital (Contract Issues and Enquiries) |
02 4914 1805 | ||
| Ancillary (Provider Registration, HICAPS) |
1300 853 530 | ||
| St Lukes | Claims Department | Hospital and Ancillary | general@stlukes.com.au 1300 651 988 |
| Claims Department | Medical (for gap cover purposes) |
general@stlukes.com.au 1300 651 988 |
|
| TUH | Claims Team | Hospital and Medical | claims.enquiries@tuh.com.au (07) 3259 5857 |
* HCF: For Hospital Providers, we will accept for benefit registration purposes only those facilities notified through PHI circulars, as this endorses recognition through Section S121-5 of the Private Health Insurance Act 2007.